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Customer Service Specialist with Dutch

In or around this area

Wrocław

Job reference

0511WP

Salary

W zależności od doświadczenia

Job Description

Customer Service Specialist with Dutch

For our prestigious client leader in forest industry we are looking for Customer Service Coordinator with Dutch.

What you'll do:

  • Manage Customer Relationship as defined by sales management and supported by internal systems to ensure smooth customer service
  • Handle and manage orders progression and communication of orders to all necessary parties, proactive intervention in process disturbance situation
  • Manage sales cases in SalesForce
  • Maintain Customer data including Salesforce, Customer Master File and Price Lists
  • Handle inquiries related to pricing, products and supply chain
  • Provide Technical Advice and sales support including product recommendations, organizing samples, technical documents and having a basic understanding of printing methods
  • Organize proactive activities including product promotion, sample reel and price offer follow-ups

Who you are:

  • You have excellent communication oral and written skills and the ability to fluently speak Dutch and English
  • You pay attention to details and can prioritize tasks
  • You can establish good relationships with customers, colleagues and external partners
  • You have systems, processes and supply chain knowledge
  • You know how to accept feedback and learn from it and can work under pressure
  • You are flexible and open to new ideas
  • You are able to work with own initiative and also as a part of a team

We offer:

  • Contract of employment
  • Very good salary level
  • Sport and fitness benefit Card
  • Private medical Care
  • Life Insurance
  • Holiday bonus
  • External training support
  • Annual bonus

If you are interested in taking part in the recruitment process, please send your application to the email address: wroclaw@hrgorecruitment.pl.

We will be happy to contact you!

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