We are looking for our prestigious client - leader in paper industry Inside Sales Manager that will lead the team of 9 individuals focusing on Central Eastern Europe markets.

The ideal candidate for this position will be responsible for lead generation and building a pipeline of top quality prospects. As a manager, the candidate will also be responsible for overseeing personnel in the company's inside sales team. Moreover, the candidate will act as a strategic partner with an eye towards long term sales strategy.

Location: Wrocław

Travel: Around 20% time

Responsibilities:

• Develop and implement sales strategy and report on sales metrics
• Lead professionally and assure effective performance of the Inside Sales Team
• Enable high performing customer interface to engage with customers
• Maintaining high customer satisfaction by providing top sales and service consistency
• Building up, implementing, leading and developing Sales Team for variety customer segments, accounts and markets
• Steering strategically and developing Inside Sales processes and competences to achieve high customer satisfaction
• Ensuring strong understanding of commercial processes and customer interface needs
• Ensuring focusing on results and business mindset, both commercially and target driven
• Providing a good understanding of CRM tools and systems (Ideally Salesforce)
• Maintaining development of Inside Sales competences and processes

Qualifications:

• University degree and/or strong professional qualifications
• Excellent communication and collaboration skills
• Team player and self starter
• Powerful and motivational leadership skills and/or do have experience in leading teams
• Very strong sales & customer service mindset
• High credibility on the commercial side
• High resilience and coping well with change
• Fluent in languages Polish, English, any other European languages are very welcome
• Ideal experience from Retail, FMCG, Production industry