Stanowisko

Inside Sales Specialist with Serbian & Croatian

Lokalizacja

Wrocław

Referencje

J21735823

W zależności od doświadczenia

Opis

Inside Sales Specialist with Serbian & Croatian

For our prestigious client leader in the paper industry, we are looking for Inside Sales Specialist with Serbian & Croatian languages that will support the Slovenian market.

The ideal candidate for this position will be responsible for ensuring high customer satisfaction by providing competitive sales & service management to company customers. As an Inside Sales Specialist, you will be supporting sales processes from customer requests through to delivery.
 

Responsibilities

  • Ensuring high quality, proactive inquiry and offering management for non-order-related customer requests
  • Ensuring high-quality and timely responses for order-related customer requests
  • Negotiating and finalizing deals for defined customer accounts
  • Monitoring fulfillment of customer service level agreements, initiating proactive actions - if applicable
  • Conducting selectively up-selling and cold calling activities - in the ratio of 80% to 20%
  • Supporting in registering sales opportunities and ensuring correct deal documentation in the Salesforce CRM system
  • Ensuring product consulting and alternative product selling
  • Supporting actively in Forecasting & Allocation management
  • Assuring and controlling accurate account and master data quality
  • Guaranteeing smooth and timely communication with various stakeholders to achieve efficient sales & service management
 

Qualifications

  • University degree or strong professional experience
  • Fluent Serbian/Croatian and a good communicator in English
  • Slovenian language is a strong asset  
  • Very good communication skills and confident attitude
  • Results-driven and proactive solution approach
  • Sales and customer service-oriented mindset
  • Team player, excellent networker, and communicator, both externally and internally
  • Good system knowledge and experience in using CRM tools like Salesforce
 

We offer:

  • Contract of employment
  • Very good salary level
  • Sport and fitness benefit Card
  • Private Medical Care
  • Life Insurance
  • Holiday bonus
  • External training support
  • Annual bonus

If you are interested in taking part in the recruitment process, please send your application to us.

We will be happy to contact you!

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