Our client is a company that helps businesses create great digital customer experiences and specializes in UX/UI design, Digital Strategy, testing, CRO optimization, and developing technology solutions for UK clients. They use their skills in design, psychology, testing, optimization, technology, and research to improve the customer journey, which leads to better business results.
 
They are currently looking for an experienced DevOps Engineer.​​​​

Location: 100% remote or hybrid from Wroclaw (PL)

Are you ready to join a dynamic team responsible for ensuring seamless e-commerce website transactions for our valued customers? If you have a passion for problem-solving, a knack for using cutting-edge technology, and a commitment to providing top-notch service, we want you on board!

Role Overview: As a member of the E-commerce Operations team, your primary role will be to monitor and analyze systems, proactively preventing issues that could impact website customers and business users. You'll design and implement state-of-the-art cloud technology solutions, including dashboards and monitoring tools, to ensure real-time visibility into key system performance. Your goal is to prevent issues from occurring, but in the event that they do, you'll play a crucial role in troubleshooting and restoring service promptly.

Key Responsibilities:

• Monitor and analyze systems to identify potential issues
• Utilize SQL to produce fast and efficient queries
• Apply ITIL processes to ensure good IT Service Management (ITSM) and excellent customer service
• Collaborate with the team to develop and maintain monitoring solutions
• Take ownership of issues and drive them to resolution
• Work as part of a team when broader subject matter expertise is needed
• Nice to have basic programming skills, including reading stack traces and code, and writing simple scripts
• Nice to have leverage Magento knowledge for ecommerce optimization

Qualifications:

• Proficiency in SQL for data querying and analysis
• Understanding of ITIL processes and principles
• Basic programming skills are a plus
• Magento knowledge is advantageous
• Excellent communication skills
• Problem-solving abilities with a positive attitude
• Ability to work both independently and as part of a team
• Solid working knowledge of English (min C1)

Benefits: 

• B2B contract 
• Long-term cooperation (direct employment)
• Work in a hybrid model office in a Business Garden or a fully remote
• Nice offices in Wroclaw and Manchester
• Laptop (you can use any operating system you want)
• Other benefits: private health care, multisport card