We are recruiting for our prestigious client, the company which is a leader in the production of automation products and services such as robotics and CNC wireless systems. The company has over 20 factories across the world and employs around 8000 staff.

 We are looking for an organized, efficient Operations Specialist. This is an operational role for the person that is looking for a long-term opportunity in the growing business with circa 70 staff in Wrocław and impressive plans for the future. 

Requirements:

• English - B2/C1 level
• Be fully independent and self-learning
• Knowledge of ERP systems on the user level
• Knowledge of logistics, invoicing, warehousing, and order processing
• Organizational skills
• Excellent operator’s knowledge of PC – MS Windows, MS Office, Internet, etc.

Operations Coordinator is mainly responsible for:

• Creating quotations/pricing
• Creating sales orders, purchase orders, printing out packing slips, packing/shipping goods, and daily logistics organization
• Sending/issuing invoices and credit notes for spare parts and products
• Receiving parts and products in the warehouse
• Maintaining Warehouses and databases - fully responsible for the inventories
• Maintaining Customer database
• Communicating daily with sales and technical department, clarifying technical specifications and order details
• Scheduling and shipping products based on customer requests
• Communicating with HQ and/or other subsidiaries
• Cooperation with the accounting department
• Placing orders to HQ and external Supplier based on orders received
• Organizing transports by courier/trucks/taxi
• Participating in the daily administration
• Other duties and requests from the direct Manager and/or General Director of the Company to support the Company`s business
• Caring for a positive image of the company
• Full responsibility for the duties performed

Product/purpose of the position

• High level of customer service and order fulfillment
• Correctly and on time delivered goods according to customer orders
• Sufficient Pipeline of incoming goods to satisfy customer delivery time requests
• Correct and on-time given reports to the supervisor
• Up-to-date and complete records in the ERP system
• Warehouse and ERP in line
• Realization of the company's goals - increased sales and market share, extraordinary engagement in customer care, full-service support to minimize response time
• Initiative to improve procedures (or change them) to work more effectively in terms of looking at the whole company according to the above objectives
• Constant development
• Full commitment