Sales Development Representative





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Sales Development Representative

Eclipse Group Solutions is a company that helps businesses create great digital customer experiences. They use their skills in design, psychology, testing, optimization, technology, and research to improve the customer journey, which leads to better business results.

They are currently looking for a Sales Development Representative with a strong interest in technology sales and a passion for CX/UX/CRO. Initially, it is a self-managed role with the potential to build your own sales team.

As the Sales Executive, you will be responsible for building and qualifying a pipeline of prospective new clients for the agency, working with the Growth Director to achieve revenue growth targets.

In this role, you will have the opportunity to:

  • Develop a pipeline of prospective clients for Eclipse's UX & CRO services through outbound outreach on email, phone & Linkedin, with KPIs of outreach volume and booking qualified meetings
  • Source data and build segmented lists for outreach in line with the target customer profile
  • Research prospects' business, and key contacts and use personalization to drive response
  • Qualify and book meetings with inbound leads from marketing campaigns
  • Lead initial discovery to identify business requirements, demonstrating strong knowledge of UX and CRO
  • Proactively work with the Marketing team to develop sales enablement content (Guides, research, events), tailored at an industry/ persona level. Provide feedback on response metrics and areas of content improvement
  • Meticulously managing prospects through the cycle, maintaining target communication cadence and follow-up
  • Supporting the Growth Director in the preparation of presentations, proposals, and contracts

Who you are?

  • Tenacious, KPI-oriented, and focused on meeting targets
  • Strong rapport-building, questioning, and listening skills
  • Confident in managing objections and driving commitment
  • Keen interest in Digital experiences and data-driven decision-making. Curious to learn about new products and approaches to solving for improved Digital performance
  • Continuous improvement mindset. You are adept at evaluating your own performance, open to feedback from others, and take action to build your effectiveness
  • 2+ years' experience in a sales role within a similar environment, ideally agency or other B2B services. Customer Experience SaaS selling to Marketing or Product Management teams
  • Knowledge of common sales frameworks (e.g. MEDICC, BANT) and experience in tailoring and improving processes
  • Experience with research & CRM tools e.g. Hubspot,, SimilarWeb

Reward & Development:

  • In addition to base salary, a generous commission scheme provides rewards for delivering sales KPIs
  • Scope for structured professional training to support performance in-role
  • Opportunity for progression into a BDM role with responsibility across the sales cycle


  • Pension and life insurance
  • Ride-to-work scheme
  • Stormfront
  • Health cash plan & Rewards
  • Westfield Rewards
  • Bonus Day Off


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