For our prestigious client, global specialist in electric power conversion from Germany we are looking for a Customer Success Manager who will maintain and develop relationships with an international customer.

Responsibilities:

• Regular interface with customer regarding major requests and/or issues,
• Compose and execute strategic multi-year account plans,
• Facilitate engineering support for application of products, capabilities and competencies,
• Manage large proposal efforts including strategic programs,
• Negotiate contracts, agreements, terms and conditions,
• Responsible for monthly and yearly sales forecasting tasks,
• Travel to customer site as needed,
• Identify opportunities and/or participate in continuous improvement activities,
• Identify and mitigate business risk,
• Provides input and engages in analysis of market intelligence for product roadmap development or strategic planning.

Requirements:

• 3-5 years experience in field of customer success,
• Bachelors of Science in technical or business discipline or equivalent,
• Excellent independent judgment, decision making and problem solving skills,
• Very good knowledge of English (B2/C1),
• General knowledge of engineering principals; mechanical/electrical/controls,
• Solid knowledge of commercial principles; cost, pricing, volume discounts, payment,
• Ability to establish credibility with internal and external customers,
• Excellent independent judgment, decision making and problem solving skills.

Benefits:

• Contract of employment
• Very good salary level
• Sport and fitness benefit card
• Private medical care
• Life insurance
• Social family fund
• External training support

If you are interested in taking part in the recruitment process, please send your application to the email address: wroclaw@hrgorecruitment.pl.

We will be happy to contact you!